Privacy Policy

At Smart Friends Travel & Tourism L.L.C, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, website, or team.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, passport details, and other information required for bookings or visa processing.

  • Travel Details: Travel preferences, dates, destinations, accommodation choices, and special requirements.

  • Payment Information: When applicable, we may collect billing and payment data to process your reservations.

  • Usage Data: Information about how you interact with our website or services, such as IP address, browser type, and device details.

2. How We Use Your Information

We use your information to:

  • Process bookings, reservations, and travel-related services.

  • Assist with visa applications and travel insurance.

  • Communicate with you regarding your inquiries or orders.

  • Improve our services and tailor our offerings to your preferences.

  • Send you promotional offers or updates (only if you’ve opted in).

  • Comply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

  • Airlines, hotels, tour operators, and service providers to fulfill your bookings.

  • Government or legal authorities when required by law or for visa/travel formalities.

  • Trusted third-party service providers who assist in processing payments, emails, or technical support — all under strict confidentiality.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data. While we take all reasonable precautions, no method of data transmission or storage is 100% secure.