Frequently Asked Questions (FAQs)

1. What services do you offer?
We provide a full range of travel and tourism services, including UAE tour packages, desert safaris, dhow cruise dinners, city tours, theme park tickets, visa assistance, hotel bookings, airport transfers, travel insurance, and customized travel itineraries.

2. Do you offer tours only within the UAE?
Our main focus is on tours within the United Arab Emirates, covering top attractions in Dubai, Abu Dhabi, Sharjah, and other emirates. However, we also assist with international travel arrangements upon request.

3. Can I customize my tour package?
Yes! We specialize in tailor-made travel experiences. You can customize your itinerary based on your interests, time, group size, and budget.

4. What are the most popular tours you offer?
Some of our most popular tours include the Desert Safari, Dubai City Tour, Abu Dhabi City Tour, Burj Khalifa Tour, Dhow Cruise Dinner, Ferrari World, Atlantis Aquaventure, and luxury yacht charters.

5. Do you offer private tours or only group tours?
We offer both private and group tours. Whether you’re a solo traveler, a couple, a family, or a large group, we can arrange the right package for you.

6. Is transportation included in the tour packages?
Yes. Most of our tour packages include pickup and drop-off services in comfortable, air-conditioned vehicles. Private transport can also be arranged upon request.

7. How do I book a tour or travel service?
You can book through our website, WhatsApp, phone, or email. Our team will assist you with all the details and confirm your reservation quickly.

8. What is your cancellation policy?
Our cancellation policy varies depending on the service. For most tours, cancellations made 24 to 48 hours in advance are eligible for a refund. Full details are shared at the time of booking.

9. Do you provide visa assistance?
Yes, we offer UAE tourist visa services for travelers who need assistance with visa applications and documentation.

10. Why should I choose Smart Friends Travel & Tourism L.L.C?
We offer personalized service, competitive pricing, experienced tour guides, flexible packages, and a commitment to customer satisfaction. Our goal is to make your travel experience smooth, enjoyable, and memorable.